1.0       Introduction

1.1       This Position Guide defines the basic function, reporting relationships, authority, duties, and performance evaluation of the Flower Manager at Morning Glory Farm (MGF).

2.0       Position Overview

2.1           In charge of planning, coordinating, and controlling the day-to-day flower-gardening activities to ensure a profitable operation.

3.0       Reporting Relationships

3.1       The Flower Manager reports to the Chief Operations officer (C.O.O).
3.2       Flower garden crews, when assigned, report to the Flower Manager.


4.0       Authority

4.1           Planning, requisitioning, and assigning supplies, tools, and labor, as necessary to complete scheduled flower-gardening operations.
4.2           Developing and enforcing operations standards and plans, in collaboration with the C.O.O.
4.3           Training, evaluating, and recommending to the C.O.O, the hiring and/or firing of any flower-garden crew within MGF’s set policies and procedures.

5.0       Requirements

5.1       Education: High School Diploma and training in floriculture.
5.2       Experience: Atleast 2 years experience of flower-gardening work; planting, weeding, watering, harvesting, and sales at MGF.
5.3       Skills, Knowledge and Abilities: This position requires a people person with supervisory skills, the ability to plan, direct, and control operations, and working knowledge of flower varieties, growing needs, and techniques.

6.0           Responsibilities

6.1           Establishing flower-garden operations needs and developing a plan to satisfy them promptly and cost effectively.
6.2           Overseeing the day-to-day smooth-running of flower garden operations; participating in the hiring and training of crews, as needed and directing and supervising activities to achieve the set productivity and quality goals, while observing environmental standards.
6.3           Monitoring the flower garden plant inventory and operations, detecting inefficient and unsafe work procedures and problems, and initiating corrective action.
6.4           Maintaining all work status reports and schedules to keep the C.O.O informed of any problem that may impact the scheduled completion and overall cost of operations.


7.0           Duties

7.1           Monitoring and recording flower gardening conditions and needs and interfacing with the field and farm stand managers in scheduling any required planting, watering, weeding, and harvesting processes.
7.2           Establishing and documenting the planting specificationsand growing conditions for all planned flower garden operations.
7.3           Assigning scheduled flower garden operations and supervising any assigned crews in ensuring that work is done according to set quality standards and procedures.
7.4           Requisitioning and assigning flower garden supplies, and required tools to facilitate the safe and profitable execution of assigned tasks.
7.5           Monitoring thegrowth success of flowers with respect tobugs, disease, weeds, water needs, etc and taking action accordingly.
7.6           Reviewing flower garden work assignments for schedule changes, supplies delays, and down time and taking corrective action to minimize waste of resources.
7.7           Monitoring flower garden crew job performance (whenever crews are assigned), identifying areas of weakness, and conducting on-site training to upgrade employee skills with regard to efficient methods of work, safety regulations, and identification of Flower problems.
7.8           Attending to flower-related questions, documenting customer suggestions, requests, and complaints, investigating employee grievances, and endeavoring to enhance customer satisfaction and harmony among workers.
7.9           Reviewing and approving flower-garden crew hours worked.
7.10        Completing the daily/weekly operations report documenting the progress of flower garden operations; labor efficiency and problems, disease, work schedules, and any unusual circumstances.
7.11        Administering meetings and the employee suggestion system for the dept.
7.12        Training a back-up employee for this position.
7.13        Performing other duties including any of the flower garden crew tasks, as needed.


8.0           Performance Measurements

8.1           The flower garden operations schedule is developed in advance and always implemented.
8.2           Critical processes such as planting, watering, weeding, and harvesting are planned and assigned in an effective manner.
8.3           Assigned flower garden operations are completed on schedule and waste of plants, labor and supplies is minimized.
8.4           Flower yields are consistently maintained at high levels.
8.5           Flower gardens are well cared for, plant diseases and weeds are under control, and growth conditions are good.
8.6           Keeps good record of flower growth status.
8.7           Operations reports are completed promptly and accurately indicating labor used, schedule, performance, employee count, problems encountered, issues still pending, resolved, disease problems, next step needed, issues that need urgent attention, etc.
8.8           Employee evaluations are conducted regularly and in a timely manner and employee happiness and productivity are maintained consistently at high levels.
8.9           Consistently shows ability to recognize and deal with priorities; demonstrates good judgment and planning skills.
8.10        Satisfactorily resolves customer and employee complaints; unresolved problems are presented with a suggested solution to the C.O.O.
8.11        Employee training is administered effectively and has trained/is in the process of training a back-up employee for this position.